Product Designer (Documents) (British Columbia)

Product Designer (Documents) (British Columbia)

16 Sep
|
Clio
|
British Columbia

16 Sep

Clio

British Columbia

We’re seeking a Product Designer to join our growing Product Design team and help shape the future of Clio’s Document Management System (DMS)
Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows
They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team
Clio’s Document Management System (DMS) is a foundational part of how legal professionals manage their day-to-day work, and we’re investing heavily in its next chapter
Having recently shipped V1, we’re building toward a more robust, scalable experience for firms of every size, including more advanced document coordination, collaboration, and review workflows for larger, more complex practices
As Clio’s AI capabilities continue to expand across the platform, DMS is one of the places where that intersection matters most, since documents are the backbone of how legal work gets done
As a Product Designer, you’ll join a growing DMS design team and play a hands‑on role shaping in‑flight projects, from concepting through execution and testing
You’ll build strong foundational UI and interaction craft, develop your systems thinking, and grow your research skills with support from more senior designers on the team, all while working on a product area that’s core to the business
Design is central to Clio’s R&D;, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients
Execution: Own the UI and interaction execution of in‑flight Document Management System (DMS) projects,



from concepting through testing, in close collaboration with senior designers on the team
Team Collaboration: Work closely with the DMS design team, sharing ownership of active work streams and flexing focus based on project complexity and where each project is at
Iteration: Help respond to customer feedback following the V1 launch of DMS, and contribute to the roadmap for scaling DMS to larger, more complex firms
AI Integration: Explore how Clio’s AI capabilities integrate with document workflows as they expand across the platform
Systems Thinking: Build an understanding of how DMS design decisions connect to the broader product, applying and reinforcing existing patterns rather than setting new strategy
Research: Support research initiatives with backing from the design and research team, building toward running your own studies over time
Craft & Quality: Bring strong UI and interaction craft to every project. This is the top bar for the role
Benefits Specialized learning and development programs and access to an in‑house performance coach
Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
Access to pay transparency on all of our global roles
Company equity for applicable employees
RRSP‑matching in Canada, 401k in the US, and pension plans in Ireland
Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote




Versatile paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
Parental leave options for birthing and non‑birthing parents
A $500 contribution to your child’s RESP
Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
Virtual and In‑person Wellness Programs to support mental and physical health
Paid time for volunteering through our Clio Gives program
$2000 annual counseling benefit for CAD Clions
If you are passionate about user-centered design, mission‑driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
4+ years of Product Design experience working on digital products, B2B SaaS experience is preferred, but not required
Eagerness to learn quickly, take initiative, and share ideas confidently, including as the most junior person in the room
Strong visual and interaction design craft, with an eye for polish and detail
Clear communication of design decisions using logic, customer perspective, and evidence
Strong foundational UX skills across interaction design, information architecture, usability, and visual design
Some experience conducting or supporting research studies, with the expectation of building that skill further with team support
Comfort and fluency with AI tools in your day‑to‑day process. This team is highly AI‑forward
A scrappy, resourceful, hands‑on approach. We’re looking for someone who’s worn multiple hats and is comfortable figuring things out
An emerging sense of systems thinking: able to understand why design decisions are made, even without owning the strategy yourself
Experience with document management systems, even consumer‑grade tools
Experience designing for regulated or complex, compliance‑driven contexts

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📌 Product Designer (Documents) (British Columbia)
🏢 Clio
📍 British Columbia

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