Assignment: RQ00227 - Project Manager/Leader - Senior Requisition: RQ00227 Job Title: Project Manager/Leader - Senior Client: Metrolinx Start Date: 2026-10-01 End Date: 2027-03-31 Department: Operations Office Location: 277 Front St W, Toronto, ON M5V 2X4 Business Days: 130.00 Location: Hybrid up to 3 days a week onsite Public Sector Experience: Preferred Must Haves: 5+ years'' project management experience in IT, preferably in the public sector 5+ year''s proven experience with Service

Now implementation or enhancement projects Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions Familiarity with project management methodologies (Agile, Waterfall, or Hybrid) Description Job Summary: We are seeking a skilled Project Manager with a strong technical background in Service

Now, a solid understanding of financial systems within the public sector, and experience managing offshore project teams.

This role will focus on delivering complex IT projects that enhance service delivery and financial operations for public sector clients in Ontario.

Key Responsibilities: Lead end-to-end project management for IT initiatives involving Service

Now implementations, integrations, and enhancements.

Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.

Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.





Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.

Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.

Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.

Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.

Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

Required Qualifications: 5+ years of project management experience in IT, preferably in the public sector.

Proven experience with Service

Now implementation or enhancement projects.

Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions.

Solid track record of successfully managing offshore development teams.

Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).

Excellent communication, stakeholder engagement, and conflict resolution skills.

Preferred Qualifications: PMP or PRINCE2 Certification. ITIL certification, particularly with focus on Service

Now modules (e.g., ITSM, ITOM, CSM).

Experience working with Ontario government ministries, agencies, or Crown corporations.

Knowledge of public procurement processes and vendor management.

📌 Project Manager/Leader (Toronto)
🏢 Cleo Consulting
📍 Toronto