Senior Manager, AI-Driven Learning & Service Quality (Ontario)

Senior Manager, AI-Driven Learning & Service Quality (Ontario)

16 Sep
|
Kibbi Technologies
|
Ontario

16 Sep

Kibbi Technologies

Ontario

Questrade is seeking a Senior Manager, Learning Innovation & Service Quality to reinvent how learning and service quality work across Sales & Service. This build role encompasses learning programs, systems, and impact measurement, with a hands-on, player-coach leadership style.
You will design curriculum, facilitate sessions, prototype current workflows, and partner across Operations, Compliance, Product, Technology to drive transformation. The role blends leadership with hands-on execution.

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📌 Senior Manager, AI-Driven Learning & Service Quality (Ontario)
🏢 Kibbi Technologies
📍 Ontario

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