Join Senior Helpers as a Client Services Manager, where your skills can transform lives. Focus on enhancing senior care quality through active listening and dedicated service management.

In this pivotal role, you will oversee all client services within the Surrey North territory. Your expertise in customer service and client retention will be essential in converting leads and growing service hours. You will engage directly with clients and families to support their unique care needs and ensure top-notch service satisfaction.

Key Responsibilities:
• Develop onboarding processes for new clients
• Conduct assessments and follow-ups with current clients
• Manage client visits in various settings
• Monitor client feedback and service quality
• Collaborate with the care team to optimize assignments

Requirements:
• Bachelor’s degree required
• 3+ years of client services or management experience
• Robust organizational and communication skills
• Proficiency in Microsoft Office applications
• Ability to adapt in a dynamic environment

Elevate the lives of seniors by managing client services effectively and compassionately at Senior Helpers.
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📌 Client Services Manager at Senior Helpers (British Columbia)
🏢 Senior Helpers Surrey North
📍 British Columbia