Job Description We believe exceptional dining experiences are created through genuine hospitality, thoughtful attention to detail, and seamless teamwork.
As an Assistant Server, you play an essential role in bringing these experiences to life.
Working alongside our Servers and culinary team, you will help create memorable moments for every guest by ensuring our dining spaces are beautifully presented, service flows effortlessly, and every interaction reflects our commitment to excellence.
This role is ideal for someone who enjoys working in a fast-paced workplace, takes pride in delivering exceptional service, and thrives as part of a collaborative team.
What You''ll Be Doing Support With Care Support Servers in delivering attentive, professional, and personalized guest service.
Prepare dining areas before service, ensuring tables are properly set and presentation standards are maintained.
Clear, clean, and reset tables efficiently throughout service.
Assist with food and beverage delivery while ensuring accuracy and presentation standards.
Offer warm, helpful interactions when delivering items, answering guest questions about the menu, hotel amenities, or local attractions.
Monitor your section and service areas proactively to support both teammates and guests.
Operational Excellence Greet guests upon arrival andassistwith seating during peak service times.
Restock ice, glassware, garnishes, and bar supplies throughout the shift.
Polish glassware and keep bar drop zones organized and clear.
Keep service stations and back-of-house prep areas fully stocked, clean, and orderly.
Assist with opening and closing duties.
Maintain detailed knowledge of menus, daily features, allergens, and hotel offerings.
Perform other duties as assigned to support the Food & Beverage operation.
Team & Culture Contribute to a respectful, focused team environment grounded in collaboration and reliability.
Embody Rimrock values of connection, growth, and authenticity in every action.
Qualifications What You Bring Alberta
ProServerequired.
Previous experience in a luxury hotel,
restaurant, or guest-facing environment Experience with a POS or restaurant reservation system A natural sense of teamwork and a desire to learn about food,beverage, and service.
Calm, friendly, and composed demeanoreven in busy or loud environments.
Physical stamina and coordination to move efficiently in a fast-paced venue.
Bonus
IfYou
Bring Interest in food, wine, or cocktails Familiarity with the Banff area or local service culture Ambition to grow into a server or bartender position Who You Are You are steady, supportive, anddetail-focused.
You find satisfaction in keeping things running smoothly behind the scenes and take pride in being the reliable teammate everyone can count on.
You thrive in environments where processes are clear, expectations are defined, and teamwork matters more than ego.
Yourenot looking for the spotlightyourelooking to grow, learn, and contribute.
You listen first, takedirectionwell, and never cut corners.
Whether resetting a table or running drinks, your goal is always the same: do it right, do it cleanly, and do it with care.
Support with care.
Grow with purpose.
Stay moved.
Physical Demands Constant standing and walking in a busy restaurant environment Frequent carrying of food, drinks, and supplies up to 11lbs/ 5kg Occasionallifting upto 22lbs/ 10kg Frequent bending, reaching, crouching, and stair use Comfort working in crowded, fast-moving spaces Visa Requirements: Must be legallyauthorizedto work in Canada.
The hotel is unable toassistcandidates in obtaining Canadian work authorization.
Additional Information Job Perks & Benefits: Comprehensive benefits package (Medical, Vision & Dental)
including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full-time, permanent status employeesafter 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full- time, permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation for full-time team members (subject to availability).
Apply Today: Whetheryou''rejust starting your journey or seeking your next adventure,wedlove to hear from you.
Explore current opportunities and discover what it means to be ateam member at .
Werecommitted to providing an inclusive and accessible recruitment experience.
If yourequireany accommodations during the application or interview process, please reach outconfidentially,, andwellwork with you to ensure your needs are met.
At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.
Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story.
In a place as naturally diverse as Banff National Park,itsonly fitting that our workplace reflects the same richness.
Whetheryou''reon shift or in staff housing, we want everyperson to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.
Inclusionisn''ta box wecheck,itsa value we live.
And whilewe''reproud of our progress, we knowthere''salways more to learn, more ways to grow, and more voices to elevate.
Together, we build a workplace where belongingisntjust possible,itsexpected.
Be you.
Be bold.
Stay moved.
📌 Assistant Server - Parker''s Table (Banff)
🏢 EMBLEMS
📍 Banff