Lead the dynamic Ancillary Operations at McMaster University as the Executive Director, focusing on service excellence and innovation. This full-time role offers the chance to drive substantial student-centered changes.

As a strategic leader, the Executive Director will oversee McMaster University's ancillary services, managing a $140 million portfolio. This role emphasizes operational excellence and long-term sustainability by enhancing the student experience while ensuring the financial health of the university. You will report to the Vice-President of Operations and Finance, playing a key role in the direction of ancillary strategy and partnerships.

Key Responsibilities:
• Lead a diverse revenue-generating ancillary portfolio
• Enhance student services through innovation and collaboration




• Maximize revenue opportunities and improve operational efficiency
• Provide strategic direction to ancillary directors
• Advise on financial risks and capital investments

Requirements:
• Undergraduate degree in relevant field, graduate preferred
• 10+ years of leadership in complex environments
• Experience in higher education services and student-focused models
• Strong financial acumen and budgeting expertise
• Excellent communication and strategic advisory skills

Shape McMaster's ancillary operations through strong leadership and creative service delivery.
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📌 Executive Director of Ancillary Operations (Ontario)
🏢 McMaster University
📍 Ontario