Join CGL as an Associate HR Services Specialist and enhance employee interactions with effective HR and payroll support in a temporary full time capacity. This hybrid role prioritizes client service and accurate processing.
In this position, you will handle HR service requests and ensure timely processing throughout the employee lifecycle. Your role is pivotal in offering specialized guidance on HRIS applications and resolving client inquiries efficiently. You'll need to display strong communication skills to support various organizational levels effectively.
Key Responsibilities:
• Assist with HR and payroll-related client inquiries and needs
• Coach clients on HR processes and system navigation
• Provide front-line technical direction for HRIS and payroll
• Identify and address employee concerns with urgency
• Create and maintain accurate incident documentation
Requirements:
• Post-secondary education or relevant experience required
• 1-2 years' HR/Payroll operations experience preferred
• Knowledge of national employment laws
• Competent with MS Office and database software
• English-speaking required; French is a plus
Deliver exceptional service and enhance employee experiences through a keen focus on accuracy and client needs in this HR role.
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