Join as a Strategic Account Program Lead, responsible for account management and ensuring seamless execution of projects, with a focus on production planning and customer relations. As the Strategic Account Program Lead, you'll serve as the primary contact for critical customer accounts while driving cross-functional teams towards shared goals.

Your role will involve managing customer expectations, coordinating delivery schedules, and troubleshooting potential issues along the way. With your proactive approach, you can enhance customer satisfaction and uphold program integrity. Key Responsibilities:

- Manage day-to-day relationships with strategic accounts
- Communicate effectively with customers and internal teams
- Coordinate production plans to meet delivery timelines




- Track performance metrics and resolve delivery issues
- Facilitate collaboration among cross-functional teams

Requirements:

- 5+ years of experience in account or program management
- Bachelor’s degree in Business, Supply Chain or similar
- Robust analytical and organizational capabilities
- Proven record of multi-tasking and priority management
- Excellent interpersonal and communication skills

Leverage your expertise in account management to create impactful customer experiences and maintain high operational standards.

📌 Strategic Account Program Management Lead (Vaughan)
🏢 thyssenkrupp Materials NA
📍 Vaughan