Drive claims strategy and loss prevention at Nova Mutual, where tradition meets innovation in Ontario’s mutual insurance landscape. Shape a culture of service excellence and accountability. As Director of Claims and Loss Prevention, your leadership will be vital in managing a high-performing team and enhancing claims processing.

With 10+ years of industry experience, including leadership roles, you are set to implement effective operational practices and ambitious loss prevention initiatives. You will ensure strong technical performance and member satisfaction in all aspects of claims handling. Key Responsibilities:

- Lead and mentor the claims and prevention team
- Establish effective claims handling and reserving standards




- Develop and enforce loss prevention strategies and policies
- Conduct audits and improve ongoing processes
- Analyze and report on claims metrics and trends

Requirements:

- Degree in Insurance, Business Administration, or related field
- At least 10 years of progressive insurance experience
- Leadership experience with complex claims
- Knowledge of claims regulations and quality assurance
- Robust relationship management and negotiation skills

Lead the strategic direction of Nova Mutual’s claims operations with your expertise and commitment to excellence.

📌 Strategic Director of Claims at Nova Mutual (Jarvis)
🏢 Nova Mutual Insurance
📍 Jarvis