Eglinton Veterinary Facilities is seeking a Client Care / Patient Care Team Member to join our busy and growing veterinary hospital.

This hybrid position is ideal for someone who enjoys both client interaction and hands‑on patient care. The successful candidate will split their time between supporting our reception team and assisting with patient care throughout the hospital.

Veterinary experience is preferred; however, we are willing to train the right individual who is enthusiastic, compassionate, and eager to learn.

Responsibilities
Client Care Duties
Greeting clients and patients with warmth and professionalism
Answering multi‑line phone systems
Scheduling appointments and managing daily bookings
Processing payments and maintaining accurate client records
Assisting with client communications, reminders, and follow‑up calls
Using Avimark veterinary practice software

Patient Care Duties
Assisting veterinarians and technicians with patient handling and restraint
Supporting hospitalized patient care and monitoring
Preparing exam rooms and treatment areas
Cleaning and sterilizing equipment
Maintaining hospital cleanliness and organization




Assisting with laboratory samples and diagnostic procedures
Ensuring patients receive compassionate and stress‑free care

Qualifications
Previous veterinary, medical, animal care, or customer service experience is an asset
Strong communication and interpersonal skills
Ability to multitask in a quick‑paced environment
Comfortable working both independently and as part of a team
Compassion for animals and their owners
Experience with Avimark is an asset but not required

What We Offer
Supportive and collaborative team environment
Opportunities for training and professional growth
Compensation: $20.00-$24.00 per hour, based on experience and qualifications
Employee discounts
Extended health benefits
RRSP program
Health +Wellness spending account
The chance to make a meaningful difference in the lives of pets and their families

If you are passionate about animal care, enjoy helping people, and are looking for a rewarding career in veterinary medicine, we'd love to hear from you.

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📌 Veterinary Assistant/Receptionist (Ontario)
🏢 NVA Canada
📍 Ontario