HCP Capabilities & Operations Specialist
Remote (GTA) with Occasional Travel

Up to $44.50/hr + 4% Vacation Pay (T4)

Hours: Monday to Friday, 9:00 AM – 5:00 PM EST

Are you an experienced operations professional with a background in Consumer Health, Pharmaceutical, Healthcare, or FMCG industries? We are seeking a highly organized and detail-oriented HCP Capabilities & Operations Specialist to support key business operations, stakeholder coordination, reporting, and vendor management initiatives.

This is an exciting opportunity for someone who thrives in a fast-paced setting and enjoys managing multiple projects while supporting business-critical programs.

Key Responsibilities

Manage product sampling forecasting and planning processes

Coordinate conferences, meetings, and event logistics

Develop, track, and maintain KPI and operational performance reporting

Manage purchase orders (POs) and related administrative processes

Coordinate and maintain relationships with external vendors and partners

Support cross-functional projects and operational initiatives

Ensure accurate documentation, reporting, and process execution

Provide operational support for key HCP-focused programs and activities

Qualifications
5-8 years of relevant experience in Operations, Marketing Operations, Business Operations, Project Coordination, or a similar role

Bachelor's degree in:

Marketing





Business Administration

Project Management

Related field

Strong experience with:

Advanced Microsoft Excel

KPI reporting and analysis

Forecasting and planning

Purchase order management

Vendor and stakeholder management

Conference and event coordination

Excellent verbal and written communication skills

Preferred Qualifications

Experience within Consumer Health, Pharmaceutical, Healthcare, or FMCG organizations

Experience supporting Healthcare Professional (HCP) programs

French language skills (asset, not required)

Experience managing external agencies and vendor relationships

Additional Information

Fully remote position with some travel required

Primary work location support: Markham, ON

Approximately 10% travel required

Occasional weekend work may be required to support conferences, events, and business initiatives

Standard business hours: Monday-Friday, 9:00 AM-5:00 PM EST

Why Apply?
Join a collaborative team where you'll play a key role in driving operational excellence, coordinating impactful programs, and supporting strategic business initiatives within a dynamic healthcare-focused environment.

Use AI for Hiring
Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

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📌 Business Operations Specialist (Healthcare & Consumer Health) (Ontario)
🏢 Kelly
📍 Ontario