Join Randstad Canada as a Bilingual Customer Service Representative within the aviation sector. This role blends problem-solving and customer service skills, available in a hybrid working model.

We are seeking motivated professionals for a 5-month contract, requiring fluency in both English and Spanish. With a focus on managing high volumes of customer interactions, your role will involve supporting LATAM clients while strengthening negotiation and relationship-building skills.

Key Responsibilities:
• Manage daily interactions via phone, chat, and queries
• Provide exceptional service to English and Spanish-speaking clients
• Build and maintain relationships with international clients
• Resolve disputes and manage documentation effectively
• Collaborate globally to enhance customer satisfaction

Requirements:
• Minimum 2 years of customer service experience
• Fluency in spoken and written English and Spanish
• Solid negotiation and communication skills
• Familiarity with CRM systems and Microsoft applications
• Attention to detail and problem-solving abilities

Utilize your bilingual skills and customer-centric mindset to excel at Randstad Canada.
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📌 Bilingual Customer Service Representative Role (Alberta)
🏢 Superprof
📍 Alberta