Become a Communications Specialist with a prominent QSR in Toronto. Focus on safeguarding brand reputation through effective digital communications and social media engagement in this in office role.
This position emphasizes monitoring social channels for brand perception issues and escalations. You will partner with executive stakeholders and manage oversights on local owner accounts while providing necessary training. The role is essential for tracking insights and adapting strategies within a fast-paced environment.
Key Responsibilities:
• Monitor social media for brand reputation risk
• Draft proactive responses to guest feedback
• Collaborate with PR, Operations, and Legal teams
• Manage compliance and training for local accounts
• Generate reports on social media trends and insights
Requirements:
• 4+ years experience in PR or communications
• Proven ability to handle sensitive reputational matters
• Strong written and verbal communication skills
• Experience in consumer-facing industries
• Proficiency with social analytics and reporting tools
Leverage your skills to maintain and elevate brand reputation in the fast-evolving digital landscape.
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📌 Communications Specialist for Brand Protection (Toronto)
🏢 Insight Global
📍 Toronto