Become an essential part of the Sweat and Tonic experience as the Spa Shift Manager. Oversee spa operations ensuring guest satisfaction and seamless service delivery in Toronto.
As the on-site leader, you will manage the spa staff and coordinate amenities while addressing guest concerns in real time. The ideal candidate is a proactive problem solver with a commitment to upholding the highest service standards. You will play a vital role in enhancing guest experiences while ensuring effective spa operations across the facility.
Key Responsibilities:
• Ensure smooth coordination of spa staff and services
• Oversee facility opening and closing procedures
• Monitor treatment flow and operational readiness




• Handle guest escalations and service recovery efforts
• Provide detailed reports on shift operations and facility issues
Requirements:
• Minimum 2 years in a supervisory role within wellness
• Proven experience managing high-volume service environments
• Robust communication and leadership capabilities
• Experience with booking platforms and billing processes
• Detail-oriented with a focus on guest satisfaction
Help Sweat and Tonic continue to innovate in wellness and spa experiences in Toronto.
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📌 Operational Lead for Spa at S&T (Toronto)
🏢 Sweat and Tonic
📍 Toronto