Join Broadway Refrigeration & Air Conditioning as a full time Dispatcher in Burnaby, BC. Utilize your exceptional communication skills to manage scheduling and ensure customer satisfaction in our mechanical services department.

As part of a growing team, you will take on a multifaceted role that involves triaging service calls, prioritizing work, and coordinating technician schedules. Your proactive communication with customers will ensure they stay informed throughout their service experience. The position requires a detail-oriented approach to maintain accuracy in work orders and compliance with safety regulations.

Key Responsibilities:



• Triage and prioritize incoming service requests • Schedule technicians to maximize operational efficiency • Coordinate necessary tools and parts for service calls • Communicate timely ETAs and status updates to customers • Support safety procedures and compliance checks

Requirements: • At least 2 years' experience in dispatch or scheduling • Strong multitasking and time management abilities • Excellent customer communication skills • Proficient in dispatch software and Microsoft 365 • Knowledge of Metro Vancouver's geographical layout

Your skills are vital to our customer-first approach at Broadway. #J-18808-Ljbffr

📌 Full-Time HVAC Dispatcher at Broadway (Winnipeg)
🏢 Broadway Refrigeration & Air Conditioning Co.
📍 Winnipeg