Join EDC as a Senior Developer specializing in ServiceNow CSM, focusing on solutions that streamline operations and enhance user experiences. Enjoy flexibility with our hybrid working arrangement.
We seek a Senior Developer to contribute to EDC’s mission in delivering exceptional digital services. This senior engineering role requires hands-on development, leading complex projects, and guiding the team to refine workflows. Collaborate with product teams to translate business needs into effective technical solutions.
Key Responsibilities:
• Lead design and implementation of CSM solutions
• Collaborate with technical teams to ensure project success
• Develop workflows and integrations to enhance customer service




• Mentor junior developers in best practices and standards
• Oversee troubleshooting and quality assurance processes
Requirements:
• University degree in a relevant field
• At least 7 years of experience in software development
• 5+ years of hands-on ServiceNow CSM implementation
• Robust background in Agile and enterprise solutions
• Ability to work under pressure and solve complex problems
Leverage your development skills at EDC to enhance service delivery and implement best practices.
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📌 ServiceNow CSM Senior Developer Role (Calgary)
🏢 Export Development Canada | Exportation et développement Canada
📍 Calgary