Are you looking for a great opportunity to build your career? Are you a candidatethat is passionate, self-motivated, patient and has a positive attitude, and lookingto lead a team? The Team Leader will organize opportunities for individuals tolive in the community, in a situation that promotes the Client’s development asa physically and mentally healthy person.
If yes, take a look at the opportunity below.
ABOUT US: The DDRC is a non-profit, registered, charitable organization that beganin 1952. We offer programs and resources for children and adults withdevelopmental disabilities, their friends and family, and other members of thecommunity. The DDRC employee’s role model the DDRC mission - “DDRC promotesawareness and supports communities to include persons with developmentaldisabilities, thereby strengthening communities for all citizens.” If youbelieve in the DDRC's mission and values, we would welcome you to our team.
WHAT THE ROLE PROVIDES YOU: The DDRC hires passionate, driven individuals who live our values andcan work independently. We offer a variety of roles, competitive benefits, anda culture that supports work/life balance.
We offer semi-fixed schedules that may change based on clients needs,paid training, development, coaching, benefit plan, Health Spending Account(HSA), Employee and Family Assistance Program (EFAP), Employee ReferralProgram, WCB, vacation days, free parking, mileage where applicable, statutoryholidays, and Agency complimentary hours off per year.
KEY RESPONSIBILITIES: Responsible for oversight of ongoing placement and care of Clientschoosing an integrated living arrangement
Collaborate with HR on recruitment, selection and orientation of newIntegrated Living Practitioners (ILPs) and ONR applicants
Facilitate and monitor contractual agreement between individualClients and the Integrated Living Practitioner/Guardian/Families
Initiate monthly conversations with new clients, networks, and newILPs who have been with the agency for less than one year
Consult with ILPs and ONR providers during crisis situations that impactthemselves, the Client and/or their family
Liaise and maintain contact with families and guardians at least quarterly;discuss pertinent matters, required documentation, service and any concerns
Responsible for the application process and associated meetings withprospective ILS clients




Monitor Client ILP and ONR assigned caseload files regularly forcompliance with policies and Creating Excellence Together (CET) standards;ensure audits, visits, and reviews are completed in a timely manner
Facilitate the planning, development and implementation of clientgoals; coordinating and participating in individual planning meetings;coordinate communications with other service agencies to ensure individual outcomesare met; monitors, documents and reports progress toward meeting outcomes;ensures required supports are in place to meet outcomes
Alerts the Manager or designate, to any serious concerns
Ensure appropriate and timely incident reporting occurs and ensure recommendationsare implemented
Provide assistance to clients with medical, psychological, andphysical appointments; providing medical history support for independentclients
Support clients, parents and guardians by researching information onavailable services from agencies such as OPG, AISH, and Calgary Housing
Educate ILPs, ONR providers, networks and clients regarding DDRC’sPolicies and CET standards
Monitor training of ILP and ONR providers
Report to the Manager of HBS any outstanding training or individualswho do not respond to requests to participate in mandatory training
Ensure Client files and DDRC records are created and maintained inaccordance with DDRC protocols, provincial requirements, funding, andaccreditation standards, policies and procedures
Prepare and maintain program documentation according to establishedstandards and requirements; includes but not limited to:
Caseload summariesfor both Clients and ILPs
Individual FundingProposals and reviews
Actively participate as a member of DDRC Review Team as directed by the Manager,HBS
Prepare required and assigned necessary correspondence for Manager,HBS review
Assist in the development of proposals, standards and methods toimprove the quality of services for Clients and/or ILPs in the ILS program




Perform all other duties assigned by the Manager, HBS or designate
Takes accountability to ensure all mandatory certifications andtraining are kept current
Attends all mandatory agency required training sessions
Completes all required Performance Management documentation; attendscheduled reviews with Manager
Represents the ILS team at public meetings as required and serve onrelated committees in the community
WHAT YOU BRING TO THE ROLE: Post-Secondary diploma in Social Work, Human Services, or an acceptablecombination of education and experience
Minimum of three (3) years leadership experience within a rapid-pacedenvironment
Experience with building robust positive relationships
Experience working with adults with developmental disabilities,including PBS supports
Knowledge of community resources for mental health and addictionissues
Experience in crisis management, conflict resolution and mediation
Strong critical thinking, excellent organization and administrativeskills
Strong Leadership, Relationship Building and Conflict ResolutionSkills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on MicrosoftExcel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provinciallegislation as well as professional standards
Creating Excellence Together (CET) Accreditation experience within thedisability sector, an asset
PERSONAL QUALITIES: Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Demonstrates flexibility, objectivity, creativity, and initiative
Handles situations with assertiveness, tact, diplomacy and a positiveprofessional attitude
WORKING CONDITIONS: Travel to all quadrants and communities within Calgary City Limitsyear round
Provide proof of business commercial automobile liability coveragewith a minimum of 2 million liability
Working independently within both the client home and in the community
DDRC VALUES: We believe individuals have a right to explore and fulfill theirpotentials;
We recognize the need for accountability and responsibility; and
We foster anenvironment of respect, acceptance, accessibility, and interdependence.

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📌 Team Leader, Home Based Services (Alberta)
🏢 DDRC
📍 Alberta