Join Electrolux as a Service Operations Manager in Finland and lead the way in transforming service experiences. Focus on customer satisfaction through optimized service strategies and effective partnerships.
In this pivotal role, you will manage indirect services and collaborate with external partners to enhance service quality. You will analyze performance data and identify improvement opportunities, ensuring a high standard of consumer satisfaction is consistently met. In addition, your leadership skills will foster strong relationships across the service network.
Key Responsibilities:
• Manage indirect services and oversee service partner development.
• Ensure implementation of consumer service standards.
• Collaborate on continuous improvement initiatives.
• Monitor and drive improvements in operational KPIs.
• Champion exceptional consumer experiences across operations.
Requirements:
• Bachelor’s degree in Business or Engineering.
• Proven service operations management experience.
• Solid analytical and negotiation skills.
• Customer-focused mindset with outstanding communication abilities.
• Fluency in Finnish and English.
Enhance service operations and drive consumer loyalty with Electrolux's dedicated team in Finland.
#J-18808-Ljbffr
📌 Electrolux Service Operations Manager Role (Ontario)
🏢 Electrolux Group
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.