Department and Commission : Recreation Services, Community Services
Employment Type: Regular Full Time
Affiliation: Outside CUPE Local 905
Vacancy Type: Replacement
Posting Date: September 11, 2026
Application Deadline: September 20, 2026

About the City of Markham
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Job Summary
Reporting to the Community Facility Supervisor, this position is responsible for facility operations maintenance and repair work related to arenas, community centres/halls, pools, change rooms (and cleaning of same) and any other assigned areas. This position oversees the facility to ensure programs/events run as scheduled and is responsible for the security and safety of the facility and its patrons.

Key Duties and Responsibilities

Ensures that the facility is opened and closed at the scheduled times

Notifies Community Facility Supervisor regarding any staff or facility related issues

Operates the ice resurfacer (Zamboni, etc.) and other specialized equipment (edger, scissor lift, swing machines, ride on scrubber, etc.) and pool equipment (vacuums, etc.)

Performs general cleaning/maintenance (i.e. mopping, sweeping, vacuuming, window cleaning, washroom/ dressing room cleaning, snow shoveling, garbage pick-up, detail cleaning, setups and breakdowns of tables and chairs)

Operates power tools, and cleaning and safety equipment

Responds to requests from patrons (general public) and other City of Markham staff on a general facility issues and or maintenance requests

Patrols the building looking for facility problems, safety hazards, or improper departmental operations

Is responsible for the security of the building





Ensures that all policies and procedures are being followed by patrons and PT maintenance staff as applicable

Delegates and assigns job duties to part-time facility maintenance staff and follows up, as required

Adheres to corporate initiatives (i.e. recycling, energy management)

Operates and monitors facility operation systems and records readings

Assists in the required daily facility and equipment maintenance (i.e. painting, blade changes, etc.) with minimal supervision

Purchases supplies following department guidelines and submits VISA expenses reports.

Completes purchase orders as required

Ensures facility scheduling is ‘executed’ in a prompt and timely manner

Assists with training and supervision of part-time staff

Seniority based schedule may include days, evenings and weekends

Minimum Experience & Qualifications

Three years’ experience in recreational facility operations and maintenance

Experience with associated materials, equipment operations, and maintenance procedures associated with a recreational facility environment

Secondary School diploma or equivalent

Experience, working knowledge, demonstrated ability in operating and maintaining a commercial pool and ice arena; submission and maintenance and/or renewal of the following certifications :

Certified Pool Operator (CPO) and,

Basic Refrigeration Certificate

Ability to complete basic plumbing, electrical and carpentry

Current certification in Standard First Aid or Intermediate First Aid with CPR 'C' or AED

Excellent customer service, teamwork, organization skills are required as is the ability to multitask and work with minimal supervision

Must be physically able to perform the bona fide requirements of the job. This position involves occasional heavy lifting

Assets

College diploma in Facility Management or Recreation and Leisure Management

Core Behaviours

Service Excellence:



Meets or exceeds service standards when interacting with customers in the community and in the organization.

Change & Innovation: Responds positively and professionally to change and helps others through change.

Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.

Communication: Communicates in a transparent, professional and respectful way; demonstrates active listening.

Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.

Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

Core Values
At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.

Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.

Accountability: our obligation to be responsible and accountable for our actions, decisions and performance.

People-Focused: putting people first.

Trust: the confidence we place in each other to act with integrity and fairness.

Innovation: Investing in each other and the way we deliver our programs and services.

We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach.

Conditions of Employment
As a condition of employment, you will be required to provide a satisfactory Vulnerable Sector Screening (VSS) / Vulnerable Sector Check (VSC) letter

AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

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📌 Facility Operator II (2 Positions) (Ontario)
🏢 City-of-Markha
📍 Ontario