Take the lead in channel operations at Clio, the global leader in legal AI technology. This role focuses on channel strategy, implementation, and management in a hybrid workplace model.
As the Channel Sales Operations Manager, you will oversee Clio’s partner channel operations, ensuring optimal efficiency and effectiveness within a rapidly scaling environment. You’ll also act as the driving force behind the implementation of a new AI-driven partner platform, working cross-functionally within teams like Sales, Marketing, and Customer Success to streamline operations.
Key Responsibilities:
• Lead the implementation of the new Partner Relationship platform
• Own and document Clio’s end-to-end channel processes
• Close operational gaps affecting partner account managers
• Maintain the accuracy of partner-related data in Salesforce
• Serve as the pivotal voice for channel operations in strategic planning
Requirements:
• 4+ years in channel or partner operations experience
• Hands-on experience with Salesforce and partner program mechanics
• Proven ability to navigate ambiguity and cross-functional challenges
• Deep understanding of AI tools for operational efficiency
• Robust proficiency in Google Sheets or Excel for modeling
Drive growth and innovation in legal technology as a Channel Sales Operations Manager at Clio.
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📌 Channel Sales Operations Manager at Clio (Ontario)
🏢 Clio
📍 Ontario