THE OPPORTUNITY
Canada Company is a national charitable organization dedicated to strengthening the connection between Canadians and the Canadian Armed Forces (CAF), and supporting CAF members, veterans and their families. As the organization celebrates its 20th anniversary this is an important moment to deepen Canadians’ connection to and support for those who serve our country. Building on its national presence and growing philanthropic ambitions, Canada Company is seeking its inaugural Development and Operations Manager to help build the infrastructure, intelligence and strategies needed to grow the national fundraising program. This role provides an opportunity to work broadly across donor engagement, corporate partnerships, sponsorship initiatives, and fundraising operations.

Reporting to the Managing Director, the Development and Operations Manager will play a critical role in advancing the organization’s fundraising efforts, bringing a combination of fundraising expertise, analytical rigour, strong research and relationship management skills. The Manager will lead prospect identification and research, develop compelling briefing materials and cases for support, and help shape tailored fundraising strategies for different donor audiences. Working closely with the Managing Director, the Manager will support the cultivation, stewardship and solicitation of major gift and corporate prospects, helping to advance meaningful relationships and philanthropic opportunities.

The Manager will also oversee the organization’s fundraising operations, including the donor database, prospect and donor tracking, reporting and related processes, ensuring that information is accurate, accessible and effectively supports fundraising activity. The role will contribute to strengthening donor stewardship and reporting, helping ensure supporters are appropriately engaged, informed and recognized.

The ideal candidate brings a combination of fundraising and analytical skills, exceptional organization and attention to detail, and ability to translate research and information into practical fundraising strategies and materials. The Manager will be a self-starter with an entrepreneurial mindset who is equally comfortable thinking strategically and rolling up their sleeves to execute. While the Manager will have a meaningful role in donor and volunteer engagement, this role will particularly suit someone who enjoys being the strategic and operational engine behind effective fundraising and major gift development.

This position is based in downtown Toronto at Canada Company’s national office at CIBC Square, Tower One 81 Bay Street.

Hybrid work arrangement (4 days onsite, 1 day remote)

Some flexibility for occasional evening events and external meetings will be required

Some travel within Canada will also be required

ABOUT CANADA COMPANY: MANY WAYS TO SERVE
Canada Company: Many Ways to Serve is a non-partisan national charity devoted to supporting Canadian Armed Forces (CAF) members, veterans, and their families.

As an enduring bridge between the military and the Canadian public, Canada Company works through an expansive network of community and business leaders to raise awareness of military contributions, support education initiatives, and enhance the wellbeing of military members and their families.

Our programs include:





Scholarships for Children of the Fallen and Canadian Rangers

Bursaries for cadets and junior Canadian rangers

Educational initiatives such as Honouring Bravery and Je Me Souviens

Junior Canadian Ranger support programs

Military family wellbeing initiatives

Knowledge exchange and leadership engagement programs

National resilience and awareness initiatives

Canada Company operates nationally and works closely with leaders from the Canadian Armed Forces, business community, academia, healthcare sector, and public institutions.

Our Initiatives
How we deliver
Through scholarships, education, knowledge exchange initiatives, charitable endeavours, and more — Canada Company serves our country, our veterans, and their families.

Our programming falls into three categories based on our core pillars:

Championing Education
The goals of Canada Company’s education initiatives are twofold. We aim to bring engaging content about Canada’s military history to classrooms acrossthe country and to provide scholarships and bursaries to give children of fallen military personnel, exemplary Cadets, and Junior Canadian Rangers educational opportunities.

Raising Awareness
Canada Company’s awareness initiatives aim to honour the legacy of CAF members and help the Canadian public better appreciate military contributions.

Prioritizing Wellbeing
Taking on the difficult sacrifices of military life means CAF members and their families are faced with unique circumstances that can make it hard to connect to the right services, solutions, and support. Our wellbeing initiatives aim to close those gaps.

ADDITIONAL BACKGROUND & RESOURCES
Our History

2025 Annual Report

Our Performance

In the News

Video: Celebrating Canada Company’s Twentieth Anniversary

KEY DUTIES AND RESPONSIBILITIES
Fundraising & Donor Relations

Collaborate with the Managing Director to create and maintain a solid pipeline of donor and partnership opportunities

Support the development and execution of fundraising and donor engagement strategies

Develop and implement practices for prospect pipeline development and management, ensuring prospects are identified, qualified, tracked and strategically advanced through the fundraising cycle

Provide support to the Managing Director for donor meetings, including research, briefings and logistics, with particular focus on major gifts and corporate partnerships

Lead the development and execution of donor stewardship practices and activities, including bespoke donor reporting, stewardship plans, timelines and logistics, to ensure meaningful and timely engagement with supporters

Assist with partnership activation

Coordinate relationships with corporate partners, community leaders, and stakeholders

Represent Canada Company at meetings, events, and networking opportunities

Support the Event Coordinator in the planning and execution of Canada Company events





Fundraising Operations

Build and strengthen fundraising processes, policies, and activities ensuring adherence to regulatory requirements

Maintain accurate and up-to-date donor and partnership records within the organization’s CRM/database

Track donor interactions, commitments, and engagement activities

Track and report on all fundraising revenue and analytics

Lead donor segmentation and exports for mailing lists, and fundraising reporting requirements

Communications & Presentation

Coordinate donor communications, outreach, acknowledgements, and follow-up

Working with the Marketing Coordinator, prepare donor proposals, sponsorship materials, briefing notes, presentations, reports, and correspondence

Assist with impact storytelling and communicating program outcomes to supporters

Deliver professional presentations and briefings when required

EXPERIENCE & COMPETENCIES

Experience in fundraising, ideally supporting major gifts, corporate partnerships and/or sponsorships

Demonstrated experience in prospect research and development, donor cultivation and stewardship

Ability to identify, qualify and assess prospective donors and translate research into actionable fundraising strategies, briefing materials and cases for support

Experience developing and managing fundraising pipelines, including establishing processes for prospect identification, qualification, tracking, cultivation and movement through the fundraising cycle

Fundraising operations and database expertise, with experience managing donor information, maintaining data integrity, generating reports and developing systems and processes that support effective fundraising

Proficiency with donor database systems; experience with Sumac would be an asset

Excellent written and verbal communication skills with the ability to synthesize information into compelling cases for support, donor briefings, tailored proposals and reports

Strong interpersonal and relationship‑building abilities

Outstanding organizational skills and attention to detail and the ability to manage multiple priorities, timelines and logistics

Strong presentation and stakeholder engagement skills

Ability to manage multiple priorities in a fast‑paced environment

Self‑motivated, professional, and highly collaborative. Able to work effectively with senior leaders, donors, volunteers and internal stakeholders

Proficiency with Microsoft Office

Knowledge of the Canadian Armed Forces, veteran community, or national security sector is an asset, but not a requirement

Proficiency in French would be an asset

FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Canada Company.

Canada Company welcomes and encourages applications from all qualified applicants, and values lived experience of all kinds, most notably Veterans, serving reservists, and spouses or children of Veterans/ serving members. Accommodations are available on request for candidates taking part in all aspects of the selection process.

The salary range for this position is $70,000 - $75,000.

This posting is for a new position that is currently vacant. Artificial intelligence will not be used to screen resumes or assess candidates in this search.

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📌 Development and Operations Manager (Ontario)
🏢 Canada
📍 Ontario