Elevate your career as an Infrastructure Operations Analyst at Cognizant in Toronto, focusing on optimizing service reliability. Utilize your business analysis skills to impact performance positively.
In this role as a Business Systems Analyst, you will closely analyze infrastructure performance data for a leading financial services client. You'll partner with service desk teams and technology stakeholders to translate complex information into practical solutions. Your contributions will directly enhance the operational framework and improve service delivery in a hybrid working environment.
Key Responsibilities:
• Examine data trends to drive capacity planning
• Develop actionable insights for service optimization
• Maintain detailed documentation on systems
• Engage with stakeholders to clarify infrastructure needs
• Monitor dashboards for early service degradation detection
Requirements:
• 8+ years as a Business Analyst in IT
• Proficiency in Service Desk and IT Operations
• Experience with Digital Workplace support
• Skilled in data analysis and reporting
• Solid communication and stakeholder management skills
Your expertise in infrastructure analysis can lead to advanced operational efficiencies at Cognizant in Toronto.
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📌 Infrastructure Operations Analyst Toronto (Ontario)
🏢 Cognizant
📍 Ontario
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