Become a pivotal part of Kainos as a Customer-Focused Workday Consultant. Drive technical solutions and maintain high customer satisfaction through effective support and consultation.

In this role at Kainos, you will serve as a Workday EDM Support Consultant, working in a collaborative team to provide ongoing support and services to global customers. You will be responsible for troubleshooting issues, managing support requests, and ensuring compliance with industry standards. Your ability to communicate effectively and build relationships will enhance the customer experience.

Key Responsibilities:



• Provide troubleshooting and advisory support to clients • Deliver services while maintaining high satisfaction levels • Monitor and manage customer support requests • Assist with software updates and new feature rollouts • Document troubleshooting steps for knowledge sharing

Requirements: • Experience in a customer-facing role • Understanding of Workday HCM, Financials, or Payroll • Strong problem-solving skills and attention to detail • Effective communicator in a remote setting • Proactive and committed to continual learning

Join Kainos and make a significant impact in customer support and solution delivery. #J-18808-Ljbffr

📌 Customer-Focused Workday Consultant at Kainos (Winnipeg)
🏢 Kainos
📍 Winnipeg