Drive the future of roadside assistance with BCAA as an Assistant Manager at our Burnaby Depot. Lead a motivated team of Fleet Technicians dedicated to member satisfaction.
This full time position emphasizes leadership, safety, and operational excellence. You'll play a vital role in coaching and developing your team while overseeing the service quality of roadside operations. Exceptional interpersonal skills and a solutions-driven mindset are key.
Key Responsibilities: • Train and develop team members to meet performance goals • Conduct roadside visits to ensure safety compliance • Hold Fleet Drivers accountable for performance metrics • Encourage a culture of engagement and unity • Achieve high customer satisfaction through NPS/CSI metrics
Requirements: • At least 3 years’ experience in the automotive field • Supervisory experience is essential • Red Seal certification or equivalent experience • Comfortable using MS Office software • Clean Class 5 BC Driver License required
Enhance your career by leading a dedicated roadside assistance team at BCAA. #J-18808-Ljbffr