Join Sutherland as a Streaming Customer Support Representative, where your passion for media will shine. This remote role emphasizes exceptional guest experiences and technical support skills.

Sutherland seeks enthusiastic professionals dedicated to providing outstanding customer service. As a representative, you will assist customers of a leading streaming media giant. Key skills include technical troubleshooting, multitasking, and working with CRM applications.

Key Responsibilities:
• Assist customers with streaming service inquiries and troubleshooting
• Utilize Microsoft Office and CRM applications for support
• Build rapport with callers while offering solutions
• Maintain high-quality customer service standards
• Multi-task across various applications during calls

Requirements:
• Experience in customer service or contact center environments
• Technical support experience in streaming services
• Basic PC keyboarding and Microsoft Office skills
• Strong problem-solving and multi-tasking capabilities
• Excellent internet connectivity for work from home

Bring your love for movies and exceptional support skills to Sutherland's dynamic team.
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📌 Streaming Customer Support Representative (Quebec City)
🏢 Visa Hunt
📍 Quebec City