Step into a pivotal role with an established MSP as an IT Infrastructure Support Engineer in Cambridgeshire, earning between £35k - £40k. This role encompasses both field support and technical project execution.

As an IT Infrastructure Support Engineer, you will offer technical support for various IT services while participating in infrastructure improvement projects. You are tasked with ensuring a smooth handover to live service and providing escalated support when necessary. Interaction with clients and collaboration across various projects will be crucial in this position, where the ability to adapt is key.

Key Responsibilities:
• Deliver remote and in office support for incidents and requests
• Maintain cloud services and security solutions




• Design technical scope and implement solutions
• Conduct project meetings and assist with handover documentation
• Monitor network events and coordinate responses

Requirements:
• Practical experience utilizing Microsoft 365 and Intune
• Knowledge of Cyber Essentials and related principles
• Fundamental networking understanding with layer 3 concepts
• Experience with APIs and scripting
• Hands-on experience with Aruba Central or Meraki

Join a forward-thinking team and enhance your IT infrastructure skillset while supporting essential services.
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📌 Infrastructure Support Engineer in Cambridgeshire (Ontario)
🏢 Career Cross
📍 Ontario