Enhance payment systems as a Business Analyst with Manulife Bank in Toronto, Ontario. Engage in technology initiatives focusing on real-time payments and customer experiences within a hybrid work model.

The Business Analyst plays a crucial role in defining technical requirements for payment processing at Manulife Bank. Collaborate closely with engineering, product, and business teams to ensure scalable solutions. You will analyze end-to-end payment flows, document requirements, and test APIs to improve digital interaction.

Key Responsibilities:



• Analyze end-to-end payment flows with a focus on RTR • Collaborate with stakeholders to define payment requirements • Validate integration with payment systems and platforms • Create detailed data mapping documents for transactions • Develop HTML email templates for customer communications

Requirements: • Over 5 years of experience as a Business Analyst • Solid knowledge of API analysis and testing tools • Excellent problem-solving and communication skills • Ability to create process maps and workflows • Familiarity with SQL for troubleshooting payment issues

Drive meaningful payment solutions and enhance customer journey experiences at Manulife Bank. #J-18808-Ljbffr

📌 Business Analyst for Payment Solutions (Winnipeg)
🏢 Manulife
📍 Winnipeg