Support operational services aligned with security technology supporting Sun Life’s Information Security program

Participate in support of the Sun Life Cyber Security program and continuous process improvements

Work with security teams to ensure security portfolio operations run smoothly and efficiently in production

Manage tickets and problem management, including ticket intake, triage, resolution, or escalation

Manage security tools and contribute to projects and acceptance of new technology into production

Ensure Cyber Security capabilities and protection mechanisms operate effectively

Transition and operationalize projects by developing RACI documents and educating teams taking over day-to-day work

Document, update, and maintain cyber security playbooks, policies, and knowledge base articles supporting Incident Management and CSIRT processes

Provide technical expertise as a subject matter expert in security technologies

Collaborate with security platform, operations, and investigation teams

Communicate operational issues, status updates, and escalations

Verify controls protecting the organization against cybersecurity risks

Continuously improve internal processes

Requirements Requires Reliability Status Clearance, including a law enforcement inquiry and credit check

Must account for all activities if lived or travelled outside Canada for 6 consecutive months during the last 5 years

Currently enrolled in a university degree or college diploma program in Computer Science, Information Systems,



or Information Technology

Prior experience in cybersecurity or the IT industry

Professional designation in IT security such as CISM, CISSP, or CISA considered an asset

Familiarity with cybersecurity frameworks such as NIST and MITRE and security tools and services

Work experience in the financial industry preferred

Graduation date of April 2027 or later

Strong technical aptitude and ability to meet client expectations

Ability to work independently and deliver expected outcomes

Time management, effective communication, and team-oriented teamwork abilities

Expertise in technology and security toolsets

Strong technical skills in one or more security products and platforms, including endpoints, crypto, email, cloud, perimeter, application, proxy management, EDR products, or SIEM

Core Competencies Demonstrates expertise in cybersecurity operations, including managing security tools, incident management, and process improvements. Proficient in collaborating with security teams and effectively communicating operational issues while ensuring compliance with cybersecurity frameworks.

Certifications &

Qualifications CISM

CISSP

CISA

Industry Keywords Cyber Security Program

NIST Framework

MITRE Framework

Financial Industry Experience

Reliability Status Clearance

Tools & Technologies EDR Products

SIEM

Cloud Security

Endpoint Security

Crypto Management

Email Security

Perimeter Security

Application Security

Proxy Management

📌 Student, Security Platform Specialist (Toronto)
🏢 Jobtailor
📍 Toronto