CIBC invites an Experience Design Consultant specializing in WalkMe to join our Toronto team. Drive user adoption and optimize digital interactions through effective in-app guidance with hybrid work flexibility.

Reporting to the Chapter Lead, you will play a vital role in delivering internal applications and features with a focus on user experience. By assessing employee needs and creating solutions, you will help bridge gaps in communication and enhance overall efficiency. Your proficiency in WalkMe, combined with your team-oriented skills, will make a meaningful impact across various departments.

Key Responsibilities:
• Work closely with stakeholders to assess application needs
• Plan and build user-friendly WalkMe solutions




• Ensure content meets accessibility and brand standards
• Communicate effectively with team members
• Collaborate on project prioritization and execution

Requirements:
• Proven experience in technical writing or editing
• Understanding of HTML, CSS, and JavaScript is a plus
• Strong detail orientation and analytical skills
• Digital savviness with a solution-focused mindset
• A commitment to continuous learning and growth

Join CIBC to transform user experiences with your innovative WalkMe solutions and communication skills.
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📌 Experience Design Consultant at CIBC (Ontario)
🏢 CIBC
📍 Ontario