Are you passionate about advancing user experience through rigorous research?

Working with one of our top financial clients, this role calls for a Design Researcher/Banking. The position involves leading and executing comprehensive user research initiatives to inform innovative design solutions, contributing to the development of next-generation digital experiences. This opportunity offers exposure to cutting‑edge UX research facilities and a chance to collaborate with a highly knowledgeable team dedicated to design research excellence.

Pay rate range (CAD): $76.70/hr – $92.04/hr

Responsibilities

Design and plan research activities, identifying opportunities and defining research questions

Develop detailed research protocols, recruit participants through internal or external channels, and create screening materials

Conduct qualitative and quantitative research methods including interviews, ethnography, diary studies, usability tests, and experiments

Analyze collected data to extract actionable insights, utilizing appropriate analytical approaches

Communicate findings effectively through reports, personas, experience maps, and usability reports

Collaborate with cross‑functional teams, including product owners, designers, developers, and stakeholder groups, to understand research needs and support project goals

Maintain and nurture relationships with internal and external partners

Develop research roadmaps aligned with team and stakeholder priorities

Oversee/manage research vendors conducting studies on behalf of the team

Mentor and support interns and junior researchers, fostering a culture of learning and development

Contribute to strategic planning for future research initiatives and innovative practices

Promote awareness of research methods across teams and stakeholders, sharing expertise to expand the research knowledge base

Desired Skill-Set





Deep expertise in Psychology, Human-Computer Interaction, Human Factors, Anthropology, or a related field

Proven experience leading research projects independently or within small teams

Extensive knowledge of all research process steps: preparation, data collection, analysis, and reporting

Robust ability to derive meaningful insights from data relevant to project goals

Excellent communication skills, including written, verbal, and visual presentation

Effective project management skills, capable of balancing multiple studies

Familiarity with statistical analysis software (e.g., R, SAS, SPSS) is an asset

Ability to build and maintain strong stakeholder relationships

Demonstrated dedication to research-focused roles, particularly within large organizational settings

Nice to Have

Experience leading research projects independently at a senior level

Knowledge of finance or financial institutions

Keen interest and familiarity with AI technologies

Experience advocating for research and creating research champions within organizations

Background in roles combining research strategy and design activities

Understanding of the broader design process

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.

Privacy Policy

#J-18808-Ljbffr

📌 Design Researcher/Banking (Ontario)
🏢 BeachHead
📍 Ontario