Join Canadian Fiber Optics (CFOC) as a Customer Service Representative, where your energy and drive will help meet customer needs. This position requires handling inquiries and guiding customers through solutions across various platforms.

CFOC is searching for a reliable candidate with at least two years of customer service experience. As a representative, you'll assist customers with technical issues, billing inquiries, and service upgrades. Your ability to adapt and meet performance metrics will be essential for fostering long-term customer relationships while maintaining accurate documentation in the CRM system.

Key Responsibilities:



• Engage with customers to provide essential support • Resolve technical issues during customer interactions • Activate new features and handle account setups • Follow up with customers to ensure satisfaction • Consistently exceed key performance metrics

Requirements: • Minimum of 2 years in customer service • Solid communication and organizational skills • Problem-solving mindset with attention to detail • Experience in technical support preferred • Ability to manage multiple tasks efficiently

Elevate customer interactions and strengthen relationships by bringing your expertise to CFOC. #J-18808-Ljbffr

📌 Customer Service Representative Role at CFOC (Winnipeg)
🏢 canadianfiberoptics
📍 Winnipeg