Join a public-sector organization as a Senior Service & UX Designer, focusing on human-centered design and digital transformation. Work primarily remote or hybrid within Canada while leading impactful projects for enterprise services.

This contract role offers the chance to drive service design and UX initiatives within a cross-functional team. With over ten years in UX, UI, and service design, you will take charge of user research, accessibility standards, and deliver tailored solutions. Engage with stakeholders to align user needs and organizational goals across public-sector digital services.

Key Responsibilities:
• Lead human-centred design practices across multiple projects
• Conduct user interviews and usability testing for insights




• Develop journey maps and service blueprints for complex workflows
• Implement responsive design solutions for web services
• Facilitate stakeholder discussions and design reviews

Requirements:
• Minimum ten years of UX and Service Design experience
• Five years in public sector digital transformations
• Proficiency using Figma and Agile management tools
• Experience with WCAG 2.2 AA accessibility standards
• Available for onboarding meetings in Edmonton

Elevate your design career by enhancing public digital services with a user-first approach and genuine stakeholder collaboration.
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📌 Senior UX and Service Designer Opportunity (Alberta)
🏢 Swim Recruiting
📍 Alberta