Take charge of customer account resolutions with Volvo Financial Services as a Bilingual Account Resolution Specialist based in Mississauga. Utilize your bilingual skills to manage collections and offer exceptional support.

This full time, permanent role involves directly assisting customers and dealers for trucks, construction equipment, and coaches financed by VFS. You will resolve inquiries, manage overdue accounts, and interface with various teams across the company. Strong organization and multitasking skills are essential to thrive in this environment.

Key Responsibilities:
• Support customers through the account resolution process
• Manage overdue accounts with urgency and professionalism




• Provide accurate documentation and resolution for commercial issues
• Handle lease assumptions and document processing
• Negotiate account arrangements and manage insurance compliance

Requirements:
• Bilingual in French and English
• BA/BS in Business or related field
• 3-5 years in asset account management or collections
• Proficiency in Microsoft Office Suite
• Strong communication and organizational skills

Leverage your expertise in customer relations and account resolutions at Volvo Financial Services in Mississauga.
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📌 Bilingual Account Specialist in Mississauga (Ontario)
🏢 AB Volvo
📍 Ontario