Join a agile role as a Technical Systems Engineer focused on delivering top-tier IT support and solutions. This customer-centric position involves hands-on technical maintenance and client engagement.

This role demands an experienced individual with a minimum of five years in IT and a strong foundation in various technologies. You will serve as a technical contact, manage support ticketing through the Service Desk, and conduct on-site repairs and maintenance. Your proactive approach will ensure customer environments are monitored, and that incidents are resolved efficiently.

Key Responsibilities:
• Provide effective IT solutions to customer requirements
• Diagnose faults and complete repairs on-site
• Manage support cases via the Service Desk platform




• Escalate critical incidents for management intervention
• Maintain up-to-date technical records and documentation

Requirements:
• 5+ years in a relevant IT role
• Expertise in Cyber Essentials and GDPR security standards
• Proficiency in Microsoft 365 and Azure services
• Strong understanding of network infrastructure technologies
• Excellent customer service and problem-solving skills

Utilize your technical expertise to enhance customer satisfaction and operational efficiency in this pivotal IT role.
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📌 Technical Systems Engineer for IT Services (British Columbia)
🏢 S.i. Systems
📍 British Columbia