Join Groupe Dynamite Inc. as the CRM Strategy Lead, shaping innovative customer experiences in Montréal. Drive engagement through effective CRM management across various platforms.

In this strategic leadership role, you will guide the Customer Retention team while overseeing email, SMS, and app push strategies. Leverage your expertise in data analytics and customer insights to enhance user engagement and lifetime value. Effective collaboration with various teams will be crucial as you implement cutting-edge CRM strategies and budget management practices.

Key Responsibilities:
• Create a comprehensive CRM strategy and roadmap
• Optimize CRM expenditure for enhanced engagement
• Drive customer value through A/B testing and insights
• Ensure effective collaboration across brand and IT stakeholders
• Analyze CRM performance and identify growth opportunities

Requirements:
• Marketing or Business degree required
• 8+ years in digital CRM and lifecycle marketing
• 4+ years in team management roles
• Expertise in enterprise CRM tools
• Fluency in both French and English required

Harness your leadership skills to elevate CRM excellence at Groupe Dynamite.
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📌 Groupe Dynamite CRM Strategy Lead (Quebec City)
🏢 Socket.dev
📍 Quebec City