Elevate guest experiences as a Supervisor of Guest Services & Rentals at Blue Mountain Resort. Lead a team dedicated to service excellence in a stunning outdoor setting.

In this role, you'll spearhead operations at one of Ontario's premier mountain destinations, ensuring your team delivers exceptional service to guests. Responsibilities span team support, transaction management, and fostering a positive workplace culture. Your leadership will help enhance the overall guest experience while achieving business objectives.

Key Responsibilities:
• Coach and support Guest Services & Rentals staff
• Ensure effective daily operations at all service points
• Handle guest transactions with solid cash control
• Act as the escalation point for guest concerns
• Maintain standards and support departmental goals

Requirements:
• Previous supervisory experience in relevant fields
• Excellent communication and interpersonal skills
• Experience in financial transactions and cash handling
• Proficient in resolving conflict and improving services
• Competent in using basic computer applications

Lead a team and create joyous memories for guests at Blue Mountain Resort!
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📌 Supervisor, Guest Services & Rentals Role (Ontario)
🏢 Alterra
📍 Ontario