Support Officer - Appendix D/Temporary Assignment (September 2026 - March 2027) (Canada)

Support Officer - Appendix D/Temporary Assignment (September 2026 - March 2027) (Canada)

16 Sep
|
Mohawk College
|
Canada

16 Sep

Mohawk College

Canada

Appendix D/Temporary Assignment (September 2026 – March 2027) Hours: Monday – Friday, 35 hours/week Home Campus: Fennell (hybrid work arrangements available) Rate of Pay: Payband G (Start Rate: $35.29 per hour, plus 8% in lieu of vacation and benefits) Posting Date: September 10th, 2026 We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community. Under the direction of the Program Manager, the Support Officer – CE performs a variety of duties associated with the administration of courses and programs in the Marinucci Family Centre for Professional Advancement & Continuing Studies, which includes compilation of statistical analysis of data for department management and budgeting, the creation and implementation of new data systems and procedural response to the needs of service users, students, instructors and program managers.

Flexibility in working hours and campus location to support the effective functioning of the MFCPACS as required. Prepares data for Leadership team related to program delivery (financial and academic). Establishes financial tracking systems and monitors accounts and cost centres in the monthly statements by verifying items on FAST and internal tracking systems and following up on discrepancies.

Supports the Program Manager in tracking enrolments and assists in the development of variance explanations. Authorizes accurate and proper documentation regarding expenditures and revenues sent to Financial Services including Liability Accounts purchase order requisitions, corporate credit card purchases, invoices, expense claims, honorariums and supplies). Ensures budget allocations and expenditures fall within policies established by supervisor which includes budget reconciliation, budget reallocation and tracking of outstanding expenditures and revenue transfers.

Prepares and submits itemized payroll, service and expenditure accruals in accordance with fiscal year end procedures. Organizes and prepares data for quarterly and divisional reviews and budget projections. Adapts and recommends procedures and maintains records for audit purposes, related to Departmental projects.

Liaising with academic partners, community partners, professional associations, certification bodies, industry partners, and outside agencies regarding program-related matters including but not limited to accreditation, special programs, etc. Coordination of Program Advisory Committee Meetings including but not limited to meeting coordination (room booking, food, parking, etc.),



Tracking and processing of student feedback and instructor surveys as required. Assisting with marketing, website and communication materials to ensure accuracy of program and course information.

Support for Academic Operations Provides support for all reporting, tracking, reviews, recommendations and changes related to Programs of Study (POS). In collaboration with the Program Manager, coordinates faculty training and planning sessions as required. Provides support for all reporting and tracking of course outlines for all courses.

Provides liaison internally with all College service areas and externally including but not limited to, Professional Associations, Companies (Employers), Industry Partners, etc. As required, initiates correspondence to other departments (Payroll, Accounts, Student Residence, Satellite campuses, Student Records, Reservations, Physical Plant) related to accruals, debit/credit, budget transfers, incorrect student or course information.

Language

Interpreter, Medical Laboratory Technologist courses and any current course development. Collaborates with Director, Program Manager(s), Finance Support Officer and Financial Analysts to review detailed analyses of course profitability considering external fees or associated program fees. Supports and triages problems arising from students including but not limited to incomplete profiles, exemptions, transfers, refunds, grades and grade appeals, exemptions and credits from other institutions. Under the direction of the leadership team, assist with funding proposals, project briefs, surveys and reports as required. Ensures all fee requirements are properly complied with internal financial policies and Ministry/Grant guidelines. Provide marketing with program/course information required to design multimedia content and campaigns. Assist with coordination of promotional materials for internal/external events including representing department at internal/external events. Initiates and expedites the accounts payable and payroll process (compliance) for teaching and course related services Co-ordinates the implementation of new projects related to programming areas. Assists other staff members including clerks with their duties and relays all changes in policies, procedures and systems.



This may include training of certain functions for new employees. Provides assistance when required with preparation of course control records regarding student status in terms of eligibility for graduation, maintaining confidential records for instructors, and confidential files of program managers. Prepares contracts for mfcpacs including part-time staff contracts, non-teaching development contracts. Enters information for new instructors to the banner hr and payroll system Ensures that payroll expenditures are posted to the correct accounts and project codes and works with the finance support officer to initiate expense transfers when required. Develops systems for, maintains, and ensures that confidential personnel records are kept on faculty, program managers, and part-time support staff. In collaboration with the finance support officer, maintains project finances for special grants or capital initiatives as required. Provides administrative support to ensure operational efficiencies are upheld

• Coordinates the implementation of new projects related to programming areas. Consults with program managers and instructors regarding proposed changes to the existing catalogue format, determines sequence of actions regarding submission of information. Assisting and backing up other support staff during peak periods and for absence coverage. Takes on special projects as assigned by the leadership team. A three year post-secondary education in Business/Business Administration or related field

• Minimum of 3 years of relevant work experience. Advanced experience using Microsoft Office products (Word, Excel, and Access), Internet, email

• Preference of Accounting / Finance/Bookkeeping experience, including a knowledge of College financial processes, and experience in an Academic / Administrative area. Customer service experience is required. Knowledge in Project Management, Data Analytics &

• Reporting, Financial Management &

• Budget Tracking. Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility. The ability to communicate and work effectively with diverse students, employees, and communities. Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College. Discounted rate for full-service athletic facility and instructor-led classes. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

📌 Support Officer - Appendix D/Temporary Assignment (September 2026 - March 2027) (Canada)
🏢 Mohawk College
📍 Canada

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