Join Joe Johnson Equipment as a Service Writer in Calgary, Alberta, to enhance customer satisfaction and streamline equipment repairs. Be the vital link connecting clients to service excellence.
As a Service Writer, you will play a critical role in the customer service experience at Joe Johnson Equipment. Your responsibilities will include creating detailed work orders, managing scheduling, and ensuring customer concerns are addressed effectively. Leveraging your mechanical aptitude, you will collaborate with various departments to minimize downtime and maximize efficiency in repairs.
Key Responsibilities:
• Greet customers and document their service needs
• Collaborate with technicians for quotes and timelines
• Open, edit, and finalize work orders accurately




• Verify warranty eligibility and manage documentation
• Monitor shop workflows and communicate updates to clients
Requirements:
• Minimum of 3 years in a Service Writer or related role
• Mechanical background or experience is an asset
• Solid organizational and multitasking abilities
• Excellent verbal and written communication skills
• Valid driver’s license and clean record
Bring your expertise in customer service and technical skills to Joe Johnson Equipment and support effective service delivery.
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📌 Calgary Service Writer for Heavy Equipment
🏢 Waterblast
📍 Calgary