Become a part of ASSA ABLOY as a Service Operations Coordinator located in Port Coquitlam, British Columbia. Drive efficiency by coordinating service requests and supporting field technicians for streamlined operations.

This role focuses on enhancing customer experience through effective coordination and problem-solving. As a pivotal team member reporting to the Commercial Service Manager, you will handle multiple responsibilities and manage service schedules with high accuracy. Strong skills in communication and organization are essential in this dynamic and service-oriented environment.

Key Responsibilities:
• Professionally respond to customer inquiries via phone and email
• Schedule service calls based on technician priorities and skills




• Ensure proper documentation in service management systems
• Track technician schedules for efficient service delivery
• Manage purchasing and invoicing processes accurately

Requirements:
• Prior experience as a Service Coordinator or similar position
• Excellent organizational skills with the ability to multitask
• Robust customer service and communication abilities
• Experience with service management software an asset
• Ability to work under pressure while maintaining accuracy

Leverage your coordination skills to enhance service quality at ASSA ABLOY in Port Coquitlam.
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📌 ASSA ABLOY Service Operations Coordinator (British Columbia)
🏢 ASSA ABLOY Group
📍 British Columbia