Join Aviso's commitment to customer-centric solutions as the Client Experience Product Owner. In this 12-month role, you’ll be pivotal in transforming how clients interact with our products through strategic partnerships and innovation.
Reporting to the Supervisor, your key responsibilities include managing the product backlog and collaborating with Delivery Teams. You will ensure that the product vision aligns with client needs, using data-driven insights to inform decisions. Your leadership will encourage team collaboration and performance, enhancing client interactions.
Key Responsibilities:
• Develop product briefs that outline vision and goals
• Align product direction with business objectives using data
• Facilitate stakeholder engagement during product rollout
• Prioritize product development based on client feedback
• Manage recent feature delivery while mitigating risks
Requirements:
• Bachelor's degree in relevant field preferred
• Minimum of 2 years’ experience as Product Owner in Agile
• Strong relations with CRM, Telephony (Genesys) systems
• Preferred certifications in Scrum or Product Management
• Excellent problem-solving and leadership abilities
Enhance customer engagement and product experience in this key role at Aviso.
#J-18808-Ljbffr
📌 Client Experience Product Owner at Aviso (Ontario)
🏢 Aviso
📍 Ontario