Join Stage Windows & Doors as a Senior Manager focusing on order management. Lead a team and improve processes in a agile, on-site role.

As the Senior Manager, you will take charge of the Order Desk operation, working closely with an experienced team. With your extensive background in window and door manufacturing, you will ensure processes are efficient and customer needs are met consistently. Your leadership will be vital in managing complex orders and collaborating cross-functionally to enhance customer satisfaction.

Key Responsibilities:
• Lead Order Desk operations and supervision of the team
• Resolve escalated customer issues and production conflicts
• Streamline order cycles for maximum accuracy




• Implement best practices for performance measurement
• Conduct audits on order fulfillment and service quality

Requirements:
• 7+ years in a relevant field of customer service or operations
• Proven leadership experience for 3+ years
• Strong analytical and problem-solving abilities
• Advanced knowledge of FeneVision and Microsoft Office
• Degree in Business Administration or a related field

Drive operational excellence and customer satisfaction as the Senior Manager in an innovative environment.
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📌 Senior Manager of Order Management (Ontario)
🏢 Stage Windows & Doors
📍 Ontario