The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner .

Key Accountabilities

Duties and Responsibilities

- Operate the LRV according to customer and safety requirements.

- Monitor displays, dials and other indicators to ensure LRV is operating effectively.

- Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner.

- Assist customers with boarding and disembarking the LRV when required.

- Follow instructions the Central Control Facility (CCF) via radio system.

- Communicate updates on delays and incidents to passengers and CCF.

- Perform LRV checks for all equipment prior to service.

- Report LRV, station and depot defects to resolve as soon as possible.

- Respond to customer needs and follow Keolis’ practices in an emergency.

- Perform other duties as requested.

Knowledge and Skills

- Customer-focused with the ability to respond in a courteous and professional manner and follow-up in a timely manner.

- Communicate clearly and concisely in English, both verbally and in writing.

- Strong attention to detail with a strong focus on safety and quality.

- Follow written and verbal instructions.

- Able to work effectively independently as well as part of a team.

- Self-starter with the ability to resolve any needs or requirements.

- Respond quickly, calmly and appropriately to emergency situations.

- Mechanical aptitude to understand general knowledge of LRV operation.





- Good problem-solving skills.

- Strong multi-tasking skills to respond effectively to the work environment and requirements.

- General geographical knowledge of Kitchener and Waterloo, is preferred.

Experience

- High school diploma, GED or equivalent.

- Valid Class G driver's licence.

- Minimum 5 years licensed driving experience

- Qualified driving experience is an asset.

Abilities

- Able to differentiate colors, including distance vision and close vision.

- The ability to quickly respond to a signal (sound, light, image) when it appears.

- The ability to effective maintain the required control of the LRV.

- The ability to move and reach with hands, to grasp, manipulate or move objects.

- Ability to hear sounds and signals for effective operation of LRV and response to surroundings.

- Able to lift up to 20 lbs occasionally.

- Able to sit for extended periods of time.

Working Conditions

- Regular interaction with the public, including vulnerable persons as well as other Keolis employees

- Exposed to the outdoors and weather conditions

- Wear Personal Protective Equipment as required

Working Hours

- Based on a minimum of 25 hours per week.

- Able to work rotating shifts, including afternoons and weekends.

- Overtime as required.

- Job Type: Part-time .

Schedule:

- Day shift

- Evening shift

- Weekends as needed

Work Location: In person

📌 LRV Operator - Part Time - Keolis Grand River (Waterloo)
🏢 Important Group
📍 Waterloo