Groupe JLD-Laguë is one of the largest John Deere dealerships in Eastern Canada, with 19 locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence. Building warm, friendly, and genuine relationships with customers and colleagues in a welcoming work environment will be part of YOUR day-to-day.

Exciting challenges will allow you to leverage your expertise, knowledge, and skills to find innovative solutions for OUR customers. You’ll also receive training on the biggest name in the agricultural, commercial, and residential equipment industry— JOHN DEERE! We know you’re an expert in customer service and repair management, so let’s talk about what makes this position truly extraordinary .

With us, you won’t just be responding to customer requests or generating work orders. You’ll be a cornerstone of a team dedicated to delivering an extraordinary customer experience—where every interaction is an prospect to help, advise, and build lasting trust. You’ll also be involved in prospecting with current and potential clients to fully understand their needs, conducting proactive follow-ups to ensure their satisfaction , and handling warranty claims with precision and care .





Your attention to detail and commitment to excellence will help uphold our strong reputation. You’ll play a key role in ensuring customer satisfaction and loyalty, while promoting our services and contributing to their success. Plus, dental coverage and virtual healthcare are included in this package!

Paid personal leave , because your well-being and balance are a priority. Access to virtual healthcare , fully covered by the company, allowing you to consult a healthcare professional quickly and easily. An Employee and Family Assistance Program , covering all aspects of overall health, providing you with support whenever you need it.

Continuous training , with technical sessions led by our expert trainer and John Deere, ensuring you always stay ahead.

Experience as a technical advisor (in the agricultural or industrial field) is considered an asset. ~ A genuine passion for the agricultural, commercial, or industrial sector. ~ Functional English: an asset to serve English-speaking customers related to the role. ~ Strong skills in verbal communication, active listening, understanding customer needs, thoroughness in your research, and a true passion for customer service!

📌 Technical Account Expert (Saint-Hyacinthe)
🏢 Le Groupe JLD-Laguë
📍 Saint-Hyacinthe