Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth . We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries.

Smile Digital

Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

The Technical Implementations

Lead will actively engage with customers and collaborate with key internal teams (e.g., core development, product management, solution architecture, support) to drive improvements in the performance, scalability, durability, and security of custom solutions. In this role, you will support the professional services team and oversee technical solution delivery for a range of Smile Digital Health customers. Collaborate with customers to support their implementation projects within the scope of Smile Digital Health's products and services.

This includes configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance. Develop expertise in Smile’s core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed. Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.

Stay current with industry trends and best practices to help guide our clients’ initiatives and ensure they’re aligned with the latest advancements.



Collaborate regularly with Smile Digital Health's customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements. Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.

Participate in the on-call support rotation for after-hours assistance as needed. Support the development and evaluation of RFIs and RFPs to help secure new business. Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite. 5+ years of skilled experience in Java and JavaScript development. ~ Proven expertise in Spring, REST, SQL, and Git. ~3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team. ~ Experience in Python and JavaScript.

Experience with cloud development (AWS, Azure, etc.).

Experience with Agile, Scrum, Waterfall and iterative methodologies. Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields. Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment.

All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support - not replace - fair and equitable hiring practices.

Remote Work Environment Flexible Time Away

From Work Policy including PTO, Personal and Sick Days Competitive Salary and Health/Medical Benefits Life and Disability Employee Assistance Program Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

📌 Technical Implementations Lead- Remote Canada (Calgary)
🏢 Smile Digital Health
📍 Calgary