Join Google as a Technical Program Manager to transform cloud service deliveries. Bring your program management and analytical expertise to enhance operational efficiency. As a Technical Program Manager III, you will be pivotal in driving global strategies for Cloud Billing Support while managing your projects’ lifecycles effectively.
Your experience in overseeing cross-functional initiatives will be instrumental in aligning product features with customer needs. By employing your data analysis skills, you will contribute to essential insights that elevate service quality and promote user satisfaction. Key Responsibilities:
- Oversee global support strategy for billing services
- Collaborate on product launches addressing consumer feedback
- Analyze operational trends for service improvement
- Build workflow changes and error mitigation strategies
- Work with development teams to enhance product functionality
Requirements:
- Bachelor’s degree or equivalent practical experience
- 5 years of program management expertise
- 3 years in data and analytics
- Experience with Google Cloud services and tools
- Knowledgeable in SQL and data analysis
Enhance Google Cloud's service offerings by integrating customer insights through effective project management and technical know-how.