Join the School of Medicine at Toronto Metropolitan University as a Technical Support Coordinator, providing crucial tech support to learners and staff. This hybrid position requires expertise in medical education technologies and outstanding client communication.

The Technical Support

Coordinator will focus on front-line assistance, routine system administration, and user resource development.

Your role supports system operations and enhances user experience while engaging with healthcare and educational technologies. You will be essential in troubleshooting issues and maintaining productive technical operations. Key Responsibilities:

- Provide front-line technical support to learners and staff
- Troubleshoot and resolve service requests promptly




- Support user training and resource development initiatives
- Communicate system updates and enhancements effectively
- Participate in testing and service improvement activities

Requirements:

- Post-secondary diploma in IT or related field
- Two years' experience in technical support roles
- Knowledge of healthcare technology systems
- Proficiency in service management and collaboration tools
- Strong communication and client-service skills

Enhance your career while supporting impactful healthcare education through this unique role at TMU.

📌 Technical Support Coordinator at TMU (Toronto)
🏢 Toronto Metropolitan University
📍 Toronto