Become an integral part of the University of Saskatchewan as a Technology Support Specialist, where you'll provide essential support for audio-visual technology and systems. This full time position requires a strong technical background coupled with excellent customer service skills. In this role, you will be responsible for guiding faculty, staff, and students through their technological challenges.

Key tasks include managing multimedia equipment setup and troubleshooting, tracking all IT support requests, and delivering assistance through various channels. Your collaborative approach and proactive service will enhance the user experience across campus. Key Responsibilities:

- Provide hands-on support for audio-visual and multimedia technology
- Document and track support interactions in the ticketing system




- Offer remote and in-person troubleshooting assistance
- Setup and configure endpoint devices on multiple operating systems
- Develop user-focused documentation for procedures and services Requirements:
- Requires a technical diploma in a related field
- Minimum of three years in a multimedia support role
- Familiarity with Windows, Macintosh, and Linux systems
- Experience in a team-oriented environment
- Strong verbal and written skills in English Utilize your skills to create a positive impact as a Technology Support Specialist at the University of Saskatchewan.

📌 Technology Support Specialist - Multimedia Focus (Saskatoon)
🏢 University of Saskatchewan
📍 Saskatoon