Bell Canada is seeking an Operations Service Desk Incident/Problem Manager to support Day 2 activities for enterprise customers. The role requires leading incident lifecycles, proactive problem resolution, and governance coordination with partners, while ensuring quality customer experiences and adherence to SLAs.
This management position is hybrid, based in Canada with 계속 opportunities across Bell offices.
📌 Telecom Incident & Problem Manager — 24/7 Lead (Calgary)
🏢 Bell
📍 Calgary
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