As a Personal Services Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. Purpose & Impact Join a national social enterprise where your voice matters.
Every role helps advance health, spark innovation and strengthen communities across Canada.
Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization. As a Personal Services Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in Durham region area. You will ensure high-quality care is delivered by engaged and experienced PSWs.
You will manage client, employee, and operational metrics to ensure team performance. You will support the team by drawing from the practical experience you will bring, grounded in previous leadership/management roles with solid clinical, customer service, and technical skills. Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization. Provide leadership and engage the staff to achieve or exceed performance targets. Maximize team performance through the effective and efficient utilization of resources.
Promote engagement with SE’s private pay business, as appropriate for client circumstance. Engage with and support special projects or new programs as required.
People
Management and Team Development Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies. Coach and manage employees with performance issues and consult appropriately with Human Resources. Follow employee relations/labor relations processes and relevant policies and procedures. Facilitate and maintain team development, by providing opportunities to support staff education.
Quality Service Delivery
Conduct complaint and incident investigations relating to client/employee issues and develop appropriate risk management action plans as appropriate. Respond to client feedback and service inquires in a responsive and timely manner. support follow-up visits in the client home at regular intervals. Take appropriate action to understand and meet client needs and preclude refusals of client service Bachelor’s degree or diploma is required.
Minimum 1-year leadership/management is preferred. A minimum of six (6) months of community nursing experience preferred. Excellent computer skills/knowledge and familiarity with scheduling systems. Ability to work in an on-call after hours rotation A vehicle and valid driver’s license – and ability to travel for meetings.
Performance management experience is preferred. SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada.
We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. If you require accommodations due to illness or disability, please contact Talent Acquisition at
[email protected] . This is a replacement position.
📌 Temporary-Community-Support-Coordinator (Ontario)
🏢 SE Health
📍 Ontario