Job details

user support analyst

- Location Winnipeg , MB R2J 0K3
- Work location On site
- Salary $ 32.00 HOUR hourly / 35 hours per week
- Terms of employment Permanent employment Full time
- Morning, Day, Evening, Weekend, On call
- Starts as soon as possible
- Benefits:Other benefits
- vacancies 1 vacancy

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Relocation costs covered by employer
- General office
- Private company, corporation or industry
- Private sector

Responsibilities

Tasks

- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations




- Provide customer service
- Manage incidents

Supervision

- 3-4 people

Computer and technology knowledge

- Mainframe
- Device drivers
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- Desktop applications
- Communication software
- MS Office
- MS Windows
- TCP/IP
- Wireless networks

Work conditions and physical capabilities

- Quick-paced environment
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail

Personal suitability

- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty

Benefits

Other benefits

- Free parking available
- Learning/training paid by employer
- Transportation provided by employer
- Parking available

Who can apply for this job?

You can apply if you are:

- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

Advertised until

2026-10-03

FLEETHUNT TECHNOLOGIES

- Professional, scientific and technical services
- 1job posting advertised
- Medium-sized business(between 5 and 100 employees)

- Winnipeg, MB

📌 user support analyst (Winnipeg)
🏢 FleetHunt Technologies
📍 Winnipeg